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Tel U

Why are we so focused on mindset? What makes mindset important?


I love the two concepts you bring here on heartset and spiritset in the professional context. They seem to be still swear words and tabou in the office. I am tempting to believe that the best way to "motivate people to change" (to answer one of your questions) is: you don't! Instead you scale change within yourself. By being, by embodying what "heartset"and "spiritset" mean to you and how they breathe through you, you may inspire others to change in their own direction. As French poet, René Char, wrote: "by looking at you, they'll get use to it." Going beyond an inspirational stance might be a weird position to be in: it may mean that we place ourselves above others by suggesting we know (better) what they need.
Another note, I've noticed that on the first half of your blog post, it's written "we’re a lot more complicated", "Life is so much more complicated than that". I am guessing you meant "complex" here. We, human beings, are complex. Life is complex. But we often make it complicated. Though by essence it's not, right?
Looking forward to your next thoughts ;-)

seragam kerja

Nice post


Very enjoyable article. Heartset is still unknown or not talked in organisations whether large or small. I like your hint about the spiritset. It can be compared to the three phases of the hero's journey, the Ego, the Soul and the Self. Change can only happen when all three centres are aligned. if you can combine the passion (lover archetype) with the vision (ruler archetype) you might get some results.

Dark Souls Remastered

This will be probably associated to feminine archetype.


What about the body?

Miranda Crabtree

Hi John,
Very enjoyable read (and I only realized it was a Deloitte post half way through). I appreciate your distinction between a narrative and a story, and these communication tools being the best step towards heartset-lead opportunities. However, the caveat is that currently a huge barrier to creating a narrative that motivates people from the heartset, particularly in institutions, is the language used.

We currently use words like 'mindset' thinking it is emotionally provocative, when it isn't. We refer to people as 'consumers' - disconnecting from the people they serve and businesses trying to serve them. There are many more examples like this that I see in professional, storytelling strategies which keep a story from becoming the first chapter of a good narrative.
It's an important time to change the conversations we have when mobilizing groups and inspiring people to take thoughtful, important next steps; changing our language will be a big part of re-calibrating the way we do this.


Bill Plotkin's Nature and the Human Soul covers similar ground in great depth, using -- instead of masculine and feminine archetypes -- ego-centric and soul-centric (or similar eco-centric) as basic attitudes to the world around us. His framework details 8 life stages and how the differing attitudes deal with the challenges and potential gifts each stage brings. http://www.natureandthehumansoul.com/

Charles Donkor

Like the distinction between masculine and feminine archertypes. One dimension is missing in my opinion: vulnerability. This will be probably associated to feminine archetype. Only if you accept to be vulnerable and allow others to see it, only then are you able to connect with others emotionally. And this is also the key to change. When people have anxieties and fears going through change we tend to communicate (and try to convince them) on a rational level. And this cannot work. We need to connect with their feelings and for that we need to show our own vulnerability and with that our own heart.

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